Consumer is aware.
Refund stuck? Insurance claim rejected? Company not replying?
Jagrik AI will help you with your consumer complaint. From sending the legal notice to the final consumer court filing, Jagrik is with you at every step.
In one minute
Follow one complaint from a cancelled flight to e-Jagriti (consumer court)
Three ways Jagrik can help with your complaint.
Raise it on the National Consumer Helpline
Jagrik helps you write your refund request for the government's grievance portal and fills in the form. You submit it on NCH's own site.
official site →Send a legal notice
A legal notice is a formal letter that tells the company what you want and by when. Jagrik drafts it from your facts. You send it from your own email or by post.
File on e-Jagriti (consumer court)
Jagrik prepares your complaint documents and fills the e-Jagriti form. You review everything first.
You do not have to file a case. Use one, two or all three, in any order.
If the company pays you after you file, you can apply to the Commission to withdraw your complaint.
If the Consumer Commission (consumer court) finds the company at fault, it can order a refund, compensation and costs.
What can you use Jagrik for?
A refund that is stuck, a claim that was rejected, a service that went wrong. If it is a consumer complaint, Jagrik can help.
- Online order wrong, damaged or never arrived, refund stuck Read the guide
- Quick commerce or fashion order refund refused Read the guide
- Flight cancelled, refund not credited Read the guide
- Failed UPI or card payment, money debited Read the guide
- Insurance claim rejected or delayed Read the guide
- Builder not returning your booking amount Read the guide
- Defective product, warranty claim denied Read the guide
-
Course, coaching or gym fees refused
-
Hotel or holiday booking cancelled, money not returned
- Medical bill or service dispute Read the guide
- Legal notice already sent, now ready to file in consumer court Read the guide
I had a very positive experience with Jagrik.com, who helped me get my refund from a printer shop. They took the time to understand my case, guided me through the process of filing a complaint on the e-Jagriti portal, and helped prepare all the necessary documents.
Read more
Their guidance, support, and professional approach made the entire process much easier for me. I truly appreciate their efforts, patience, and commitment in helping me resolve my issue and obtain my refund.
Jagrik.com is doing a noble cause by helping consumers fight for their rights and thus delivering justice.
I am grateful to the team at Jagrik.com for their valuable assistance and would highly recommend their services to anyone seeking help with consumer complaints and grievance redressal. Thank you, Jagrik.com, for your excellent support!
How it works
File a consumer complaint on e-Jagriti (consumer court) without needing a lawyer to start.
Tell us what happened. We prepare the paperwork. You check it.
Tell us what happened
Chat in your own words - what you bought, what went wrong, and what you've already tried.
We prepare the paperwork
Your refund request for NCH, a legal notice, or the Index, Proforma, Synopsis, Memo of Parties and Complaint for e-Jagriti. Whichever you need.
Review before anything is filed
Preview and check every document yourself - nothing is submitted without you seeing it first.
You submit it
Our Chrome extension fills the official NCH and e-Jagriti forms, so you are not retyping everything. The legal notice goes from your own email or by post.
Under the hood
What Jagrik does with your complaint
It reads your account and your evidence, checks them against the Consumer Protection Act, 2019 and past Commission decisions, and drafts the documents the Commission expects. You review everything before it is filed.
- I bought a phone online for ₹32,999. It stopped working in 9 days and the seller won't replace it.
- My flight was cancelled and the airline hasn't refunded ₹18,400, even after two emails.
- The builder took ₹64 lakh and handed over the flat two years late.
The Jagrik case agent
Built around the Consumer Protection Act, 2019
Checked before anything is drafted
Then it works the case, stage by stage
- Understand
- Assess
- Legal notice
- Wait for a reply
- File
- Hearings
- Resolved
How it behaves
The law it works from
Consumer Protection Act, 2019
Your evidence
Read from the files you upload
Your case file
Kept up to date as you talk
Where you can file
36 states and union territories, 780 districts
Past decisions
Judgments from e-Jagriti
Complaints it handles
74 e-Jagriti complaint categories in all
From the blog
Know your consumer rights
Quick Commerce Complaint: Blinkit, Zepto and Delivery Problems
Missing items, expired products and refunds that never come: here is how to complain to Blinkit, Zepto, BigBasket and Instamart, step by st…
Myntra Complaint: Refund, Return and Wrong Product Help
Refund stuck, return refused or the wrong product delivered? Here is how to escalate a Myntra complaint, and what consumer commissions have…
Instagram Order Not Received or Wrong Item? What You Can Do
Bought from an Instagram page and nothing arrived, or the wrong item did? Here is what to do, in order, and when a consumer complaint is po…
Common questions
Do I have to file a case?
No. Jagrik can prepare a refund request for the government's National Consumer Helpline, draft a legal notice for you to send, or prepare your complaint for e-Jagriti (consumer court). Use one, two or all three, in any order.
Do I need a lawyer?
Not to start. Jagrik prepares your documents and you check them before anything is submitted.
What if the company pays after I file?
You can apply to the Commission to withdraw your complaint.
What does it cost to start?
It is free to start.
What can I get?
A refund. If the Consumer Commission (consumer court) finds the company at fault, it can also order compensation and costs.