File a consumer complaint, without needing a lawyer to start.

AI-powered intake assistant that helps you file a consumer complaint on e-Jagriti. Generates all required documents. Jagrik AI walks you through it in a simple chat, then prepares the exact documents India's e-Jagriti portal asks for.

Start your complaint Under the Consumer Protection Act, 2019
Jagrik AI The animated Jagrik mark on its deep blue ground. jagrik AI
Hi! Tell me what happened.
My flight got cancelled and the airline won't refund me.
Sorry to hear that. When did this happen, and how much did you pay?

In one minute

Follow one complaint from a cancelled flight to e-Jagriti

How it works

Four steps, start to finish

1

Tell us what happened

Chat in your own words - what you bought, what went wrong, and what you've already tried.

2

We draft your documents

Jagrik AI prepares the Index, Proforma, Synopsis, Memo of Parties, and the Complaint itself.

3

Review before anything is filed

Preview and check every document yourself - nothing is submitted without you seeing it first.

4

File on e-Jagriti

Our Chrome extension auto-fills the official government form so you're not retyping everything.

Under the hood

What Jagrik does with your complaint

It reads your account and your evidence, checks them against the Consumer Protection Act, 2019 and past Commission decisions, and drafts the documents the Commission expects. You review everything before it is filed.

Read the filing guide

Your complaint

PDFDOCXTXTPhotos
Jagrik AI The animated Jagrik mark on its deep blue ground.

The Jagrik case agent

Built around the Consumer Protection Act, 2019

Checked before anything is drafted

Facts from your chat Evidence from your files Opposite party details Which Commission hears it Time limit under Section 69 What you can claim Similar cases already decided

Then it works the case, stage by stage

  1. Understand
  2. Assess
  3. Legal notice
  4. Wait for a reply
  5. File
  6. Hearings
  7. Resolved

How it behaves

Flags a late complaint and asks for condonation Stops and asks you when only you can decide

The law it works from

Consumer Protection Act, 2019

Section 35: filing a complaint Section 69: time limit Pecuniary limits Deficiency in service Unfair trade practice Defective goods Filing fees

Your evidence

Read from the files you upload

Invoices Receipts Emails Chat screenshots Photos Warranty cards Agreements

Your case file

Kept up to date as you talk

Complainant Opposite parties Cause of action Amount paid Notice sent Relief sought Annexures Hearing dates

Where you can file

36 states and union territories, 780 districts

District Commissionup to ₹50 lakh
State Commission₹50 lakh to ₹2 crore
National Commissionabove ₹2 crore
Andaman and Nicobar IslandsAndhra PradeshArunachal PradeshAssamBiharChandigarhChhattisgarhDadra and Nagar Haveli and Daman and DiuDelhiGoaGujaratHaryanaHimachal PradeshJammu and KashmirJharkhandKarnatakaKeralaLadakhLakshadweepMadhya PradeshMaharashtraManipurMeghalayaMizoramNagalandOdishaPuducherryPunjabRajasthanSikkimTamil NaduTelanganaTripuraUttar PradeshUttarakhandWest Bengal

Past decisions

Judgments from e-Jagriti

District Commission orders State Commission orders National Commission orders Cases with similar facts Compensation awarded

Complaints it handles

Airlines E-commerce Banking Insurance Real estate Telecom Electronics Automobiles Education Medical services Courier Electricity Railways Digital payments Packers and movers Travel and tourism

74 e-Jagriti complaint categories in all

Ready to file: Index, Proforma, Synopsis, Memo of Parties and Complaint PDF and Word
Based on the Consumer Protection Act, 2019
Your data stays in your account
Helps you prepare - doesn't replace a lawyer for complex cases
An independent tool, not operated by or affiliated with the Government of India