Not getting your refund?

Pick what happened. Each page explains the rules that apply, and how Jagrik AI can help with a National Consumer Helpline grievance, a legal notice and a consumer court filing.

Common situations

Online shopping Online order refund not received? Wrong or damaged product delivered, Order marked delivered but never received, Return picked up, refund not credited, Seller or platform refusing a return Quick commerce Quick commerce order refund refused? Missing or wrong items in the order, Expired or damaged products, Refund promised but never credited, Order cancelled after payment Flights and travel Flight cancelled and refund not received? Flight cancelled by the airline, Refund stuck with a travel portal or agent, Taxes and fees not refunded on a cancelled ticket, Hotel or holiday booking cancelled Insurance claims Insurance claim rejected or delayed? Health claim rejected or partly paid, Cashless approval delayed at the hospital, Motor claim stuck after an accident, Life or death claim not settled UPI and banking Failed UPI or card payment, money not back? UPI transfer failed but account debited, Merchant payment failed, money not reversed, Card charged twice, Wrong charges or fees on the account Builders and real estate Builder not returning your booking amount? Possession delayed past the agreed date, Booking cancelled, amount not returned, Builder deducting excessive cancellation charges, Project stalled or changed Telecom and broadband Overcharged by your telecom or broadband provider? Wrong or inflated bill, Plan or pack changed without consent, Broadband down for days, charges continue, Security deposit not refunded Electronics and warranty Defective product and warranty claim denied? Product failed within warranty, Warranty refused for "physical damage", Repeated repairs, same fault, Service centre holding the product for weeks Coaching and courses Coaching or course fee refund refused? Left the course midway, no refund, Classes or faculty not as promised, Online course access cut off, Loan-linked fees still being charged Subscriptions and auto-debits Cancelled a subscription and still being charged? Charged after cancelling, Free trial turned into a paid plan without warning, Cancellation option hidden or broken, Gym or membership refusing to stop billing